For Brassivoire, part of the Heineken company, in Ivory Coast. Area responsible for the city of Abidjan and other cities in Ivory Coast.
Responsible for
• Defining the Sales Strategy, incorporating the Brand and Channel Strategies
• Recruitment & Management of Primary and Secondary Distributors to support the sales efforts
• Ensuring Availability and promotion of all Brassivoire Portfiolio
• Care and Efficient utilisation of Commercial Assets to achieve Sales objectives
• Ensure satisfaction of clients and recognistion of Brassivoire as Preferred Supplier
1. Achieve Annual Brassivoire Sales Objectives
• Rally the Sales and Distribution Team to achieve the defined Annual Portfolio sales volume objectives.
• Define and execute Brassivoire Sales Strategy and Annual Sales Plan
2. Sales & Operations Planning
• Lead the Sales and Operational planning as well as demand planning process and target setting
• Develop yearly sales plan for brands/packs per Region
• Ensures Brassivoire ambition and objectives are delivered by the plans and that SC produces against these objectives
• Ensure accuracy of sales forecast
3. Distributor Development
• Use Research, networking and other sources of information to create a database of potential Distributors to recruit to support Brassivoire sales now and in the future.
• Define, update and apply standard criteria for recruitments
• Define Minimum operating standards for distributors, including training Programs for Distributors
• Constantly Reviewing opportunities to develop potential of distributors through geographical re-zoning and new sub client recruitment and development.
• Motivate Customers to execute against Sales Objectives, Availability and Price Respect targetsand plans through centrally coordinated incentive plans (Loyalty Program and other incentive P4P programs).
• Ensure high level of satisfaction and eagerness to do Business with Brassivoire
4. Sales Development/Prospection du Marche
• Build broader knowledge of the Macro environment in which we operate in RCI.
• Lead the Process of developing existing business or developing new business
Search and Apply for innovative ways to increase business of current clients
Search and Apply innovative ways of creating new business opportunities without cannibalising on existing business, etc
• Evaluate constantly and reallocate resources to sustain existing and new business
• Develop and execute in line with Marketing and Trade Marketing for the introduction of new Product Innovations
5. Promotions
• Develop promotional strategies & objectives (in conjunction with Trade Marketing) to efficiently deliver an exciting experience of Brassivoire brands in an overall effort to recruit and reinforce loyalty for our brands.
• Identify new promotional opportunities expected to drive better brands experience.
• Ensures Brassivoire ambition and objectives are delivered by the plans
• Challenges budget assumptions and allocations to deliver the highest channel profitability
• Efficiently allocates budgets to effective sales promotion activities and ensuring balance between push and pull activities
• Develop implementation guidelines in sales kit for the sales force
6. Visibility
• Ensure the development and placement of the Right Visibility materials per outlet in conjunction with Trade Marketing
• End Responsible for ensuring visibility in the right quantity and quality in each outlet type
7. Commercial Asset Management
• Execute the commercial asset strategy in conjuction with Trade Marketing to maximise resource utilisation and return on investment.
• End Responsible for the utilisation, care of company commercial assets.
8. Profitability and credit management
• Develops profitability models on the cost and profitability of doing business with each Distributor and try to develop WIN WIN by optimising profitability for Brassivoire and Distributors
• Ensures Sales works effectively with Finance, Supply Chain to optimise cost of Commercial logistics
• Where applicable, define and apply standards for Credits and debt recovering ensuring that Bad debts are reduced to 0%
• Consistently track each Distributor Financial Health and give early warning signals of potential bankruptcy and take measures to ensure Distributors do not default on company credits
9. Budget management & cost effectiveness
• Monitor budget management per Sales Region, & cost effectiveness of all Sales activities
10. Excellence in Execution to deliver ‘Perfect Outlets’.
• End Responsible for execution of all sales and channel activities
• Develop implementation guidelines in sales kit for the sales force
• Ensures cross-functional alignment and commitment to execute key activities
• Sets challenging performance standards and Champion execution effectiveness through thorough planning and consistent evaluation and applying lessons learned
• Conduct regular trade visits to gain knowledge of customer & consumer dynamics, Sales execution, demand fulfilment and execution of Channel activities.
11. Quality Promise
• Champion of Brassivoire QUALITY PROMISE to consumers by ensuring that all channel stakeholders apply the right standards to deliver Product freshness and Presentation as should be
• Define in conjunction with Supply Chain procesdures for Quality Management in field and related consumer satisfaction
• Attend weekly product taste tests and enrich self with Product Quality specs and evaluation
12. People & capabilities development
• Identify individual needs of the Sales team and evaluate them in ways that are important to them.
• Coaching & development of each member of the Salesteam to bring them to the next level of professionalism.
• Detect new talents and ensure good succession within the Sales department.
Major Requirements
• Demonstrate clear understanding of portfolio and brand strategies & plans (positioning, communication guidelines and consumption curves)
• Demonstrate clear understanding of consumer and customer profile, needs, behaviours and trends by channel • Demonstrate clear understanding of key business drivers by channel and customer type, Sales organisation and competitor strategies
• Demonstrate understanding and knowledge of Heineken NV Consumer Insights Generation, BWC (building winning Channels), BWP (Building Winning Portfolio)
• Broad functional experience in areas of sales, market development, market research and planning, promotions/advertising
• Control of Excel and PowerPoint
• Project Management
• Finance for non-financial managers